Sorry, we have to be sure. This helps us prevent abuse of our e-mail system by automated programs. Just look at the letters depicted below, and type what you see into the provided field.

                                                                   
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   _/          _/  _/    _/          _/  _/_/  _/_/    _/  _/      
  _/_/_/        _/      _/    _/    _/  _/  _/  _/      _/         
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I can't make sense of this--give me another one