Verizon updates customers on service disruption in Troup County following tornado
Published 2:38 pm Tuesday, March 28, 2023
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UPDATED STORY:
Verizon Wireless continues to work on a service disruption caused by Sunday’s tornado.
“Engineers remain at the scene and are progressing on work to bring more cell sites back online,” said Verizon Wireless’ Chris Serico in an email Tuesday. “In the meantime, we have rolled in mobile cell sites that are helping bring connectivity to our customers as well. That said, our third-party fiber provider’s fiber was heavily damaged during the storm, and we will need their fiber repaired before our service can be fully restored.”
The LaGrange Daily News has asked if there’s any timeline for how quickly the service might be restored.
Serico said because it’s a third party’s fiber, the company does not have an estimated time for full restoration.
SUNDAY’S STORY:
Verizon Wireless customers are dealing with a service disruption after Sunday’s storm that hit Troup County.
The wireless provider said it is working quickly to restore service.
“This morning’s tornados resulted in a service interruption for some customers in the LaGrange area,” said Verizon Wireless’ Chris Serico in an email. “Our engineers responded to the site quickly, and our mobile network assets are on the way to restore service as soon as possible.”
