Getting your Trinity Audio player ready...

A groundbreaking new player in the lending  industry has arrived: Phoenix Lender Services (PHX), a subsidiary of Community  Bankshares, Inc. (CBI), the holding company of Community Bank & Trust (CB&T) and a  transformative force in the Small Business Administration (SBA) and United States  Department of Agriculture (USDA) lending space. With a combined experience of over  700+ years and $31 billion financed in their careers, Phoenix is not just a lender service  provider – it’s a bold reimagination of what’s possible for small businesses across  America. 

PHX offers a comprehensive suite of lender services, combining centuries worth of  expertise with cutting-edge solutions to simplify and optimize the lending lifecycle. 

Helmed by Chris Hurn, President and CEO of Phoenix Lender Services and President  of CBI, PHX brings together a powerhouse team of industry leaders, including Jeremy  Gilpin, Chairman of the Board for CBI, along with seasoned executives specializing in  SBA and USDA lending. Together, they share a mission to drive innovation and provide  unparalleled support to lenders and borrowers across the nation. 

“Small businesses are the backbone of the economy, yet accessing the capital they  need remains a challenge,” said Hurn. “At Phoenix, we’re not just offering loans—we’re  delivering the full spectrum of lending support services, ensuring that small businesses  and lenders alike can thrive. With over 700+ years of combined experience, our 37- person team is uniquely positioned to tackle the complexities of SBA and USDA  lending.” 

End-to-End Lending and Servicing Solutions

Phoenix Lender Services provides:

• SBA Underwriting, Closing, Servicing, and Liquidations: Managing the full lifecycle of SBA loans, from origination to liquidation, while ensuring compliance and borrower support.  
• USDA Underwriting, Closing, Servicing, and Liquidations: Specializing in rural and underserved communities, PHX facilitates USDA business loans that provide critical financing for agricultural and rural development projects.  
• Secondary Market Sales: Enhancing liquidity for lending institutions through the sale of loans on the secondary market.
• Exclusive Origination Services for CB&T: Streamlined origination services ensure a seamless application experience for CB&T clients.  

“By handling the intricacies of SBA and USDA lending, Phoenix allows lenders to focus  on what they do best—serving their customers,” said Gilpin. “Our goal is to make the  process faster, easier, and more accessible while delivering unmatched expertise and  support.” 

Building on Success: Partnership with Community Bankshares, Inc.

As a wholly owned subsidiary of CBI and sister company of CB&T, Phoenix leverages  the resources and expertise of a trusted financial institution. CB&T’s remarkable rise to  the #25 most active SBA lender in the U.S. (by originations) during Q1 of the current  fiscal year is a testament to the strength of this partnership. Phoenix plays a pivotal role  in ensuring the efficiency, compliance, and growth of CB&T’s SBA and USDA loan  operations. 

A Leadership Team Like No Other

Phoenix is led by a distinguished group of professionals: 

• Chris Hurn, President & CEO: Has extensive background in small business lending and is a national advocate for small businesses, regularly delivering congressional testimony, appearing in national media, and publishing articles that  promote education and innovation in the industry. He has excelled in the small  business finance space since 1998. Hurn is also the President of CBI. 
• Jeremy Gilpin, Chairman of the Board, CBI: One of the most well-known leaders in the USDA business lending industry, publishing articles, interviews, and giving keynote speeches nationwide. He began his banking/lending career in 1994. 
• Lance Sexton, EVP, Chief SBA Servicing & Liquidation Officer: Has a 30-year history in the origination, servicing, and liquidation of SBA loans. He most recently served as the Deputy Director of the SBA Little Rock Commercial Loan  Servicing Center prior to working with Hurn at Fountainhead SBF, an SBLC. 
• Stephanie Dunn, EVP, Chief SBA Revenue Officer: Serves as a Council Member for the State of North Carolina’s Innovation Council and has 25 years of experience in the financial services industry. Most recently, she served as the  President of SBA Lending at Grasshopper Bank. She has also served as  President of SBA Lending at IncredibleBank and First Bank.
• Michael Bland, EVP, Chief SBA Credit Officer: an operational leader with extensive experience in SBA credit and underwriting services, formerly having worked with Hurn and Sexton at Fountainhead.  
• Doreen Amador, EVP, USDA Production: Involved in commercial lending for over 27 years, particularly in USDA business lending.
• Shane Pierson, SVP, National SBA Sales Manager: Record-breaking sales executive driving business growth and having worked with Dunn at several lending institutions.  
• Matt Craig, SVP, Growth & Marketing: Marketing strategist renowned for building impactful brands and growing revenue, and having previously worked with Hurn, Sexton, and Bland at Fountainhead.  

Empowering Small Businesses Nationwide

“Phoenix represents a bold new chapter in small business lending,” said Hurn. “We’re  committed to empowering small businesses, creating opportunities for underserved  communities, and transforming the way lenders operate.” 

About Phoenix Lender Services

Founded in 2025, Phoenix Lender Services is a nationwide lender service provider  specializing in SBA and USDA loans. As a subsidiary of Community Bankshares, Inc.,  Phoenix combines unparalleled expertise with innovative solutions to simplify loan  underwriting, closing, and servicing, all while empowering lenders to help more small  businesses. With a team that has facilitated over $31 billion in financing and a Preferred  Lender Program (PLP) designation from the SBA (through CB&T), Phoenix is redefining  what’s possible in small business lending. 

“We appreciate that the industry needs revitalized and that’s what we’re doing with  Phoenix,” Hurn said. “We intend to provide a better alternative for lenders wanting to  participate in making SBA and USDA loans. Launching a government-guaranteed  commercial lending department is timely, expensive, and requires significant specialized  experience. But, by outsourcing key activities to us (PHX), we can provide a better  experience for our lenders and help grow the industry at the same time.” 

To learn more, visit www.PhoenixLenderServices.com